24/7 Emergency Service
Septic tank emptying London — vacuum tanker on site at a residential property
24/7 Septic Tank Dispatch — All 32 Boroughs

Septic Tank Emptying London & Tanker Services

Septic tank emptying, cesspit clearance, jet-vac drain jetting, grease-trap and commercial tanker services across every London borough. From £180. Same day available.

Environment Agency licensed haulier with full waste-carrier registration. Fixed quote before work begins. Duty-of-care transfer note on every job. 60-minute target response in zones 1-3.

Landline 0207 046 1363 · Mobile/WhatsApp 07456 975436

EA licensed haulier

Upper-tier registered

All 32 boroughs

Same-day available

24/7 dispatch

365 days a year

From £180

Fixed quote on arrival

BS EN 12566

Standards-compliant

Quick Answer

Septic tank emptying in London starts at £180 for a standard domestic empty (up to 4,000 litres) and runs to £420 for larger 4,500L+ tanks. Cesspit emptying is £220 to £420 depending on volume. We dispatch tankers 24/7 across all 32 London boroughs with a 60-minute target response in zones 1-3. Every job includes the Environment Agency duty-of-care waste transfer note and disposal at a permitted facility. Call 0207 046 1363 for a fixed quote in 60 seconds.

Septic tank emptying & tanker services across London

London septic tank emptying — vacuum tanker pumping out a domestic tank during a scheduled annual empty

A single fleet covers the full spread of liquid-waste work in London, with septic tank emptying as the most common job we attend. Whether you have a Victorian brick septic tank in a Crouch End rear garden, a modern fibreglass tank serving a converted coach house in Fulham, or a sealed cesspit on the Hillingdon fringe, the dispatcher will pick the right tanker on the call and confirm the fixed price before the crew leaves the yard. Call 0207 046 1363.

Septic tank emptying London

Annual de-sludging of domestic and commercial septic tanks across every London borough. We arrive with the right tanker for the volume (most domestic tanks are 2,800 to 4,500 litres), lift the full sludge layer, inspect the inlet baffle and outlet T-pipe, and jet the outflow line if it is showing signs of carryover. The tank is left partially refilled so the bacterial ecosystem recovers within 48 hours. Every empty includes a sludge-depth reading on a calibrated dipstick so we can book the next visit accurately. A duty-of-care waste transfer note is issued on site. Fixed price from £180 confirmed on arrival.

Cesspit emptying London

Cesspits are sealed tanks with no outlet, common on older properties on the London fringe where mains drainage is not available. They must be emptied on a regular schedule — typically every 6 to 12 weeks for a four-person household with a 10,000-litre tank. We dispatch a single tanker large enough to lift the entire contents in one visit, so no partial empties and no return trips. Same-day emergency response for overflows: the dispatcher will give a firm arrival window before the call ends. EA waste transfer note issued on site, with copies emailed the same day for your records.

Jet-Vac drain jetting (gully + main sewer)

A Jet-Vac combines a high-pressure jetter (3,000 to 4,000 psi at 80 litres per minute) with a vacuum intake on the same vehicle. The jetter breaks blockages, cuts roots and scours the pipe wall while the vacuum simultaneously lifts the displaced material into the tanker. This single-pass approach is the correct method for 150mm-plus Victorian sewers, long lateral runs, interceptors, and any drain line where rodding has failed. Tanker sizes from 1,000 to 5,000 litres for gully and lateral work, up to 18,000 litres for main-sewer and trunk-run jobs.

Grease trap emptying

Full emptying of under-sink and external grease traps for commercial kitchens, pubs, hotels and food-production sites across London. We remove the fats, oils and grease (FOG) layer, scrape the trap walls, jet the outflow line to clear any solidified plugs, and issue a FOG waste consignment note (EWC 19 08 09). Booked on 4-, 6- or 12-weekly cycles, or as an emergency one-off when a trap has overflowed. Out-of-hours bookings between 23:00 and 05:00 are standard so the work fits around service hours and minimises disruption to the kitchen.

Commercial tanker services

Industrial-scale tanker work for factories, warehouses, logistics depots, food-production sites, data centres and managed estates across London. Covers interceptors, oil-water separators, balancing tanks, attenuation pits, sumps, trade-effluent lines and large grease traps. Our operators hold confined-space, IPAF and waste-handling tickets. We supply a planned-maintenance schedule, full disposal reporting against EWC codes, and the trade-effluent paperwork required by Thames Water under section 118 of the Water Industry Act 1991. PPM contracts available — see our PPM contracts page.

Cost guide — septic tank & tanker prices London (2026)

London septic tank operator issuing a fixed price quote and duty of care waste transfer note on site

The prices below are honest ranges based on the jobs we actually do in 2026. The bottom of each range is for straightforward work during daytime hours on accessible sites. The top of the range covers out-of-hours, difficult access, large-volume jobs, or multi-stage work involving a CCTV survey or follow-up jetting. The fixed price is confirmed on arrival after the operator measures the sludge depth and sights the access — no hidden fuel, disposal or paperwork charges.

ServiceTypical CostNotes
Septic tank empty (standard domestic)£180–£320Up to 4,000 litres, annual de-sludge, baffle check, waste transfer note included
Septic tank empty (large 4,500L+)£260–£420Larger tanks or family of 5+, full lift, soakaway outflow check
Cesspit empty (sealed tank)£220–£420Up to 10,000 litres, 30–60 min on site, EA waste transfer note
Jet-vac 1,000L tanker (small access)£180–£320Per visit, ideal for gullies, small drains, residential, mews access
Jet-vac 3,000L full tanker£350–£550Per visit, main sewer jetting, larger commercial work
Gully sucking / silt removal£140–£220Per gully or first 2 gullies, multi-gully discount on the same visit
Grease trap empty (commercial kitchen)£180–£360Under-sink or external trap, FOG consignment note included
Emergency same-day surcharge+£60Added to base price for same-day priority dispatch within 4 hours
Out-of-hours callout (nights / weekends)£400–£80060–90 min response across all London zones
Industrial / 18,000-litre tanker£500–£1,500Interceptors, plant rooms, balancing tanks, trade-effluent

Prices are London ranges for 2026. VAT not included. Fixed quote confirmed on site before work begins. Duty-of-care waste transfer note issued on every job.

Need a septic tank empty booked? Call the landline for a quote in 60 seconds.

0207 046 1363

How septic tank emptying works — 4-step process

A tanker callout has four phases from phone call to waste transfer note. Knowing what happens at each stage lets you plan access, payment and follow-up. If the job turns out to be a straight domestic plumbing issue rather than a tanker job, we will say so on the phone and redirect you to the right service — typically our emergency plumber London team.

1

Booking call

Call the landline on 0207 046 1363 and a dispatcher takes the details: property type, tank or drain location, postcode, sludge level if known, and whether this is a planned annual empty or an emergency overflow. The dispatcher confirms tanker size, fixed price range, and a firm arrival window before the call ends. For commercial bookings we email a written quote and risk assessment within the hour.

2

Site visit and assessment

The crew arrives in the agreed window in branded PPE, with vehicle paperwork, waste-carrier certificate, hauliers licence and a site-specific risk assessment. For commercial sites we sign in at reception and follow the client's site rules. The operator lifts the tank cover, takes a sludge-depth reading on a calibrated dipstick, checks the inlet and outlet, and confirms the fixed price on the spot. No mid-job surprises.

3

Empty or jet

Tanker lift starts immediately. Most domestic septic empties take 30 to 60 minutes on site. Jet-Vac drain jobs take 60 to 120 minutes depending on run length and blockage type. We work to BS EN 752 cleaning categories and use the WRc MSCC5 coding system on any CCTV survey that follows. The tank is left partially refilled where appropriate to protect the biological treatment layer.

4

Waste transfer note

Before the tanker leaves site we issue the duty-of-care waste transfer note required under section 34 of the Environmental Protection Act 1990. The note lists the waste description, EWC code (20 03 04 for septic-tank sludge, 19 08 09 for grease-trap waste, 20 03 06 for cesspit waste), quantity in litres, origin and destination permitted facility. Copies are emailed the same day for your duty-of-care records.

Borough coverage — septic tank emptying across all 32 London boroughs

Every London borough has its own drainage quirks. Victorian clay sewers in the inner boroughs, mews-access constraints in the west, commercial grease-trap density around the City and Canary Wharf, and rural-fringe cesspits in the outer boroughs. We dispatch tanker and jet-vac crews to all 32 boroughs, 24 hours a day. The boroughs marked with a link have dedicated local pages with neighbourhood-level pricing, response times and recent case studies.

Featured borough pages

All 32 London boroughs we cover

BoroughPostcodesLocal page
Barking and DagenhamIG11, RM8–RM10Covered — call to book
BarnetN2, N3, N11, NW4, NW7Covered — call to book
BexleyDA5–DA8, DA14–DA18Covered — call to book
BrentNW2, NW6, NW9, NW10, HA0, HA9Covered — call to book
BromleyBR1–BR8, SE19, SE20Covered — call to book
CamdenNW1, NW3, WC1, WC2Covered — call to book
City of LondonEC1–EC4Septic tank emptying City of London
City of WestminsterSW1, W1, W2, W9, WC2Covered — call to book
CroydonCR0, CR2, CR4, CR7, SE25Covered — call to book
EalingW3, W5, W7, W13, UB1, UB2, UB6Covered — call to book
EnfieldEN1–EN3, N9, N13, N14, N18, N21Covered — call to book
GreenwichSE3, SE7, SE9, SE10, SE18Covered — call to book
HackneyE2, E5, E8, E9, N1, N16Covered — call to book
Hammersmith and FulhamSW6, W6, W12, W14Septic tank emptying Hammersmith and Fulham
HaringeyN4, N6, N8, N10, N15, N17, N22Septic tank emptying Haringey
HarrowHA1–HA3, HA5, HA7, HA8Covered — call to book
HaveringRM1–RM7, RM11–RM14Covered — call to book
HillingdonUB3, UB4, UB7–UB10, TW6, HA4Septic tank emptying Hillingdon
HounslowTW3–TW5, TW7, TW8, TW13, TW14Covered — call to book
IslingtonEC1, N1, N5, N7, N19Septic tank emptying Islington
Kensington and ChelseaSW3, SW5, SW7, SW10, W8, W10, W11Covered — call to book
Kingston upon ThamesKT1–KT3, KT5, KT6, KT9Covered — call to book
LambethSE11, SE24, SE27, SW2, SW4, SW8, SW9, SW16Septic tank emptying Lambeth
LewishamSE4, SE6, SE8, SE12, SE13, SE14, SE23, SE26Covered — call to book
MertonSW19, SW20, CR4, SM4Covered — call to book
NewhamE6, E7, E12, E13, E15, E16Covered — call to book
RedbridgeE11, E18, IG1–IG6, IG8Covered — call to book
Richmond upon ThamesTW1, TW2, TW9, TW10, KT2, SW13, SW14Covered — call to book
SouthwarkSE1, SE5, SE15, SE16, SE17, SE21, SE22Septic tank emptying Southwark
SuttonSM1–SM3, SM5–SM7Covered — call to book
Tower HamletsE1, E2, E3, E14Covered — call to book
Waltham ForestE4, E10, E11, E17Septic tank emptying Waltham Forest
WandsworthSW8, SW11, SW12, SW15, SW17, SW18Septic tank emptying Wandsworth

All 32 London boroughs covered for septic tank emptying, cesspit clearance and tanker services. Same fleet, same pricing, same fixed-quote guarantee whether your borough has a dedicated page or not.

Standards, licensing & paperwork

London septic tank emptying crew running a high pressure jetter to clear an outflow line after de-sludging

Septic tank emptying and tanker work in England is tightly regulated. The Environment Agency, Thames Water and the relevant British and European standards all sit behind every visit. Below is what we hold and what every customer is entitled to see on request.

EA hauliers licence + upper-tier waste carrier registration

Every tanker we operate is registered with the Environment Agency as an upper-tier waste carrier, broker and dealer. Each tanker run is logged against the EA hauliers licence — vehicle, driver, EWC code, origin, destination and quantity. The licence number is printed on every waste transfer note and is verifiable via the EA public register. The T15 exemption covers temporary storage of septic-tank sludge before transfer to a permitted facility. The EA can demand the full licence trail at any time and refusal to produce one is a strict-liability offence; we keep five years of records on file.

Waste transfer notes on every job (EPA 1990 s.34)

Section 34 of the Environmental Protection Act 1990 places a duty of care on every producer of controlled waste. We discharge that duty for you by issuing a waste transfer note on site listing the waste description, EWC code, quantity and destination permitted facility. The note covers a single transfer or up to 12 months as a season ticket for repeat collections. Failing to keep a copy for two years is a separate offence, so we email a copy automatically and store the originals on file as backup.

Duty of care — what it means for you

If you are a householder, the duty of care is discharged by handing the waste to a registered carrier and keeping a copy of the transfer note. If you are a commercial occupier, you must verify the carrier's registration, classify the waste correctly, keep the note for two years and produce it on demand to the EA. We supply everything in a format that satisfies both — including the destination facility name, permit number and the specific EWC code applicable to your waste stream.

BS EN 12566 + General Binding Rules (septic tanks)

Septic tanks installed in England after 1 January 2020 must comply with BS EN 12566 and the General Binding Rules. Tanks discharging direct to surface water (rather than to a soakaway) are no longer permitted and must be replaced or upgraded to a packaged treatment plant. On every empty we inspect against the standard and flag non-compliant installations so the owner can remediate before enforcement action. The General Binding Rules also require an empty at least once a year, regardless of sludge depth.

Common scenarios — when you need a tanker

Tanker crew in London emptying a septic tank in a residential property

Six recent jobs showing what real septic tank emptying and tanker pricing looks like across London. Locations and postcodes are accurate; addresses are redacted.

Victorian terrace septic tank — Crouch End N8

Three-bed terrace with a brick septic tank in the rear garden. Annual de-sludge booked, 3,800 litres lifted, baffle inspected, T-pipe jetted. 90 minutes on site. Fixed price £240 inc. transfer note and disposal.

Cesspit overflow at 11pm — Pimlico SW1V

Sealed cesspit serving a basement flat went over the lid during heavy rain after the soakaway failed. Emergency callout, 10,000-litre tanker on site within 55 minutes, full lift completed, gully outside the property jetted to clear the back-surge. Total £420 including out-of-hours premium.

Restaurant grease trap — Soho W1D

Eight-cover bistro on a side street off Old Compton Street, grease trap missed its 6-weekly empty and FOG was carrying through to the main sewer. Booked for 01:30 after service, full empty, outflow jetted, FOG consignment note issued. £280 plus £60 out-of-hours.

Estate gully run — Wandsworth SW18

Managed block with 14 surface-water gullies on the car park and service road, blocked after autumn leaf fall. Booked as one half-day visit, all 14 gullies sucked and jetted, silt removed under transfer note. £980 for the full site, around £70 per gully when bundled.

Basement flood after burst main — Battersea SW11

Burst Thames Water main on the street flooded a three-storey basement extension to 30cm. 3,000-gallon tanker extracted the standing water in 25 minutes, follow-up with a wet-vac inside on stairwells. Insurance-supported claim, fixed quote £620, paperwork supplied for the loss adjuster.

Septic tank de-sludge — Fulham SW6

Period property with a 4,500-litre septic tank serving a converted coach house at the rear. 12-month interval, 50% sludge depth measured on arrival, full lift in 45 minutes, outflow jetted, soakaway dye-tested clear. £260 fixed, transfer note emailed same evening.

Areas we cover — borough service pages

Browse our borough service pages for local plumbing, drainage and emergency response coverage. Septic tank emptying and tanker services are available across every borough on this list, plus the 16 others not shown.

Frequently asked questions — septic tank emptying London

Detailed answers to the 16 questions we hear most often on the phone. If your situation is not covered below, call 0207 046 1363 and the dispatcher will walk you through it. For related guidance see our articles on how to unblock a drain and diagnosing a sewage smell in the house.

How often does a septic tank in London need emptying?
The General Binding Rules for septic tanks in England require an empty at least once every 12 months, and as often as the manufacturer recommends. In practice the right frequency depends on tank size and household occupancy. A 2,800-litre tank serving four adults reaches the 50% sludge-depth threshold in roughly 12 months. A 4,500-litre tank serving the same household lasts 18 to 24 months. A family of five on a small tank can need visiting every 8 to 10 months. We measure sludge depth on every visit with a calibrated dipstick and adjust the next booking accordingly — not just the calendar.
How much does septic tank emptying cost in London?
Standard domestic septic tank emptying in London runs £180 to £320 for tanks up to 4,000 litres. Larger tanks of 4,500 litres and above run £260 to £420. Emergency same-day visits add £60. Out-of-hours callouts (nights, weekends, bank holidays) run £400 to £800. The fixed price is confirmed on arrival after the operator measures the sludge depth and sights the access — there are no hidden fuel, disposal or paperwork charges. Every empty includes the EA waste transfer note and disposal at a permitted facility, with no extra fees on top.
What does septic tank emptying actually involve?
We arrive with a vacuum tanker sized for your tank (2,000 to 18,000 litres of capacity). The crew lifts the manhole cover, measures the sludge depth on a calibrated dipstick, and confirms the fixed price. The tanker hose is lowered into the tank and the full sludge layer is lifted in a single pass — typically 30 to 60 minutes. The operator inspects the inlet baffle, the outlet T-pipe, and the soakaway access for signs of failure. The tank is left partially refilled with clean water so the bacterial treatment layer recovers within 48 hours. A duty-of-care waste transfer note is issued before we leave.
What happens if I miss a septic tank empty?
Solids carry over to the soakaway field, the field clogs up with sludge, and the tank starts backing up into the property. Replacing a clogged soakaway costs £4,000 to £8,000 and requires planning consent in some boroughs. The General Binding Rules also make missing an annual empty an enforcement matter — the Environment Agency can issue a notice if the tank is causing pollution, and continued non-compliance is a criminal offence. We recommend booking the next empty at the time of the current visit so the date is locked in.
Do you cover all 32 London boroughs?
Yes. Septic tank emptying and tanker services run across every London borough, 24 hours a day, 7 days a week. We have dedicated borough pages for De Beauvoir Town, London Bridge, City of London, South Lambeth, Crouch End, Hillingdon, Fulham, Battersea, Heathrow and Upper Walthamstow with local pricing, response times and case studies. For all other boroughs the same fleet and pricing applies — call the landline and the dispatcher will give you an exact arrival window for your postcode.
Is a sewage smell from my septic tank normal?
A faint odour close to the tank lid on a warm day is normal — methane and hydrogen sulphide are by-products of anaerobic digestion. A strong smell at the house, especially after rain, is not normal and points to one of three problems: a blocked vent stack (the air-admittance pipe on the roof), a full or overflowing tank, or a failed soakaway pushing back through the inlet. We can diagnose on a single visit, empty the tank if needed, jet the soakaway, and confirm the vent stack is clear. If the smell persists after a full empty, a CCTV survey of the outflow is the next step.
What is a cesspit and how is it different from a septic tank?
A cesspit is a sealed underground tank with no outlet — every drop of waste that goes in must be tankered out. A septic tank has an outlet to a soakaway field where the treated effluent disperses into the ground. Cesspits are much rarer (mostly older properties on the London fringe where soakaways are not viable) and need emptying every 6 to 12 weeks depending on household size. Septic tanks need de-sludging annually. Pricing differs: cesspit empties are £220 to £420 because the volume is larger; septic empties are £180 to £320 because the sludge layer is smaller than the full tank volume.
Do you issue a waste transfer note?
Yes, always. Under section 34 of the Environmental Protection Act 1990 you have a legal duty of care for liquid waste removed from your property, and you need a waste transfer note listing the waste type, EWC code, quantity and destination permitted facility. We issue the transfer note on site before leaving, with a copy emailed for your records. We are a registered upper-tier waste carrier with the Environment Agency. Commercial customers receive copies of the destination facility manifests for their audit file.
What is a Jet-Vac tanker and when do I need one?
A Jet-Vac tanker combines a high-pressure water jetter (3,000 to 4,000 psi) with a vacuum intake on the same vehicle. The jetter breaks up blockages, cuts roots and scours the pipe wall while the vacuum simultaneously lifts the displaced material into the tanker body. This single-pass approach is the standard method for clearing 150mm-plus main sewers, long lateral runs, interceptors and any drainage line that rodding has failed to clear. You need a Jet-Vac (rather than a basic rod kit) any time the run is over 20 metres, the pipe is over 150mm, or the blockage is caused by fat, roots or scale.
How quickly can you get a tanker to me?
For emergency callouts — cesspit overflow, flooded basement, blocked main sewer backing up inside a property — we target 60 minutes across zones 1-3 (Westminster, Kensington, Hackney, Southwark, Wandsworth) and 90 minutes to outer London. For planned bookings we typically attend within 24 to 48 hours, and most non-emergency septic empties are booked for a specific morning or afternoon slot to suit the property. Out-of-hours response (nights, weekends, bank holidays) is available on the same phone number: 0207 046 1363.
Can you empty tanks in restricted-access locations?
Yes. For restricted access — narrow mews streets, rear gardens, basement tanks, flats above shops — we deploy small-access tankers or run extended suction hose from the nearest tanker-accessible position. Our hose reach is up to 80 metres in normal conditions, and we carry portable vacuum units for indoor sumps and inaccessible tanks. Tell the dispatcher about the access when you call so we send the right unit first time. We also know the parking and loading rules in central London and bring the right permits where required.
What size tanker do you send for septic work?
Fleet sizes range from 2,000 litres for mews and narrow-access work up to 18,000 litres for industrial jobs and large cesspits. The dispatcher picks the tanker based on the expected sludge volume, access constraints and whether jetting is also needed. Most domestic septic tank emptying is served by a 4,000 to 10,000-litre single-axle tanker — large enough to lift the full sludge layer in a single visit, small enough to fit on a residential driveway. Large commercial or estate work is served by an 18,000-litre tri-axle.
Do you operate at night and on weekends?
Yes. Tanker services run 24 hours a day, 7 days a week including bank holidays. Night and weekend rates apply for non-emergency bookings, but the emergency callout fee is the same regardless of the time. Commercial kitchens, pubs and hotels often book us between 23:00 and 05:00 so grease-trap cleaning and drain jetting happens outside service hours. The phone is answered by a dispatcher, not a call centre — call 0207 046 1363.
What happens to the waste after you collect it?
Septic and cesspit sludge is taken to a permitted Thames Water sewage treatment works or to a regional Environment Agency permitted disposal facility. Grease-trap waste (EWC 19 08 09) goes to a permitted FOG processor where the fats are separated for biofuel and the water phase is returned to treatment. Industrial waste (interceptor sludge, trade effluent) goes to specialist permitted facilities matched to the EWC code. Every load is logged against our EA hauliers licence and you receive the destination facility name on the transfer note.
Do I need planning permission for a new septic tank?
A like-for-like replacement of an existing septic tank does not normally need planning permission, but it must comply with the General Binding Rules (England) 2020 and BS EN 12566. A new tank in a different location, or upgrading from septic to a packaged treatment plant, may need building regulations approval and an environmental permit from the Environment Agency where the discharge is to a watercourse rather than a soakaway. We do not install tanks ourselves but we work alongside drainage installers and can refer you to vetted local installers in your borough.
Are you fully licensed and insured?
Yes. We hold £5M public liability insurance and £10M employer's liability. We are a registered upper-tier waste carrier, broker and dealer with the Environment Agency, and every tanker run is logged against the EA hauliers licence. Our operators hold the relevant confined-space, IPAF and waste-handling tickets. We are a verified Checkatrade trader with verified homeowner reviews. Documentation copies are available before any commercial booking — ask the dispatcher when you call.

Still got a question? Talk to a dispatcher.

Call 0207 046 1363

Service area

Service Area — All London Boroughs

Our tanker fleet covers every London borough, 24 hours a day. Office at 71-75 Shelton Street, Covent Garden, WC2H 9JQ, with tanker yards north and south of the river for fast response.

Book a septic tank empty now

24/7 dispatch across every London borough. Target 60 minutes to zones 1-3 and 90 minutes to outer London.

Fixed quote on arrival. Duty-of-care waste transfer note on every job. Environment Agency licensed upper-tier waste carrier.

Landline: 0207 046 1363 · Mobile/WhatsApp: 07456 975436 · 71-75 Shelton Street, London WC2H 9JQ · Co. No. 17120057

24/7 EMERGENCIES
0207 046 1363